6 thoughts on “contact”

1. Patricia Polo January 25, 2013 at 3:03 pm

   I can’t seem to clean the area where the glass portion meets the plastic portion at the lip of the mug. Have any tips or tricks? Soaking doesn’t seem to work. I can send you a picture if you want to see.
2. weweir Post authorJanuary 25, 2013 at 3:54 pm

   Hi Patricia, Thank you for connecting with us. Usually a soft toothbrush and vinegar will clean up any tea stain. Yes, a picture will be great to see the issue better so we can help. Please send to Cindy at info@libretea.com
3. Jason February 2, 2013 at 2:23 pm

   Have been using the large tea mug for several months now, love it! However recently I’ve noticed that remnants of my tea has seeped in between the glass and plastic layers.
   Most days, I add a bit of matcha powder to my tea. As I tried rinsing out the mug at work, I wasn’t sure why the green matcha was still on the side of the mug. Once the mug was washed and dried at home, I now see that it’s b/c the leftover matcha liquid is trapped inside the mug.

   How do I clean this out??? I have taken pictures of this and if requested, can email them.
   Thanks
4. weweir Post authorFebruary 5, 2013 at 11:39 am

   Thank you for the Libre Love! Please email us at info@libretea.com and we will help. We will need to know which Libre you have, your address and a picture.
5. Allan April 16, 2013 at 8:04 pm

   Love my new Libre teapot/thermos/glass. I have the 14 ounce version.

   I like Roobios, but I find that the Roobios grass is too fine to be trapped by the filter on the Libra glass. I’m thinking of using some silk as a filter. Any tips or ideas on that you’d care to share with me?

   Anyways, I glad to see you don’t use your amazing marketing powers for evil, only for good or for awesome.
6. weweir Post authorApril 17, 2013 at 10:21 am

   Hi Allan, Thank you for the Libre Love We don’t have any tips at the moment but yours does sound interesting. Please let us know how it works out The Libre Team